nicko cruises tests AI-supported translation software on shore excursions

nicko cruises tests AI-supported translation software on shore excursions


April 3, 2025 – Traveling to foreign countries is one thing. Foreign languages ​​are another. Language barriers can often significantly slow down travel experiences in individual cases. In order to offer its international guests even more flexibility and comfort on cruises in the future, the Stuttgart-based cruise company nicko cruises will be using AI-supported translation software for organized shore excursions. elysium®.

Nicko Cruises promises itself and its international guests a flawless cruise experience with the aforementioned translation software from BMS Audio GmbH, Crailsheim, even in exceptional cases where a city guide isn't available in the respective language. How does this work? DThe guide speaks into a transmitter connected to the AI-supported software. With minimal delay, the guide's presentation is transmitted to the tour guests via a Sennheiser audio system in various languages, including English, French, Spanish, and Italian.

The company hopes this offering will strengthen international sales and improve service for its international guests. The technology is currently being tested on four river ships in its European fleet, on routes frequently booked by international guests.

VASCO DA GAMA at the Ostseekai in Kiel

VASCO DA GAMA at the Ostseekai in Kiel


In the area of ​​VASCO DA GAMA's ocean cruises, nicko cruises sees entirely new opportunities: for example, in regions where, in our experience, it is difficult to book a guide in the desired language. This is especially true for ports off the beaten track and away from tourist overcrowding.