AIDAmira - short trip canceled, passengers angry

AIDAmira - short trip canceled, passengers angry

December 2, 2019 - Amid a lot of media noise, AIDA Cruises christened their newest (used) ship, the AIDAmira, last Saturday in Palma de Mallorca. On the following Sunday, the new acquisition was to set off on a four-day short trip in the western Mediterranean with paying guests. Nothing came of it. AIDAmirasInstead, Captain Manuel Pannzek announced to the passengers via on-board loudspeakers that the trip would not take place. Reason: The ship is not yet finished.

The facts:

AIDAmira is the former Costa neoRiviera. The aging cruise ship, which is 216 meters long and can accommodate around 1.250 passengers with double occupancy, sails for the “AIDA Selection” brand. It stands for more time in the port, extensive shore excursions and plenty of time for new impressions of countries, landscapes and cultures. All that potent providers like Azamara or oceania Realize with great success and at a high level.

The former Costa neoRiviera in the port of Ajaccio / Corsica

The former Costa neoRiviera in the port of Ajaccio / Corsica


Around 50 million has become AIDA Cruises Have the conversion costed in a Genoese shipyard. Four weeks were planned for the renovation in the dry dock. Apparently the time was calculated too tight. In addition, there were adverse weather conditions: Strong normal cases in Genoa delayed work on the outside decks.

Noticeable weak points on the promenade deck and on the pool deck were already apparent during the christening. A number of cabins had significant defects, drink dispensers in the restaurants did not work, and there was a lack of paintwork on the outside.

AIDAmira at sea © AIDA Cruises

AIDAmira at sea © AIDA Cruises


The consequence:

Passengers complain on board and on social media.

The shipping company's reaction:

The passengers of the short trip are free to drive home or to stay on the "construction site". AIDA Cruises will reimburse the travelers for the travel price. Hopefully the ship will be completed during the additional lay time gained. The transfer trip to South Africa is planned for next Wednesday.

Conclusion:

Although new and rebuilt ships are complicated complexes, economic pressure is apparently forcing shipping companies to forego buffer times. AIDA Cruises has apparently nothing from the late takeover of the AIDAnova learned. Other shipping companies such as Costa, Nicko Cruises and Hapag-Lloyd Cruises are also suffering or have suffered from delayed ship deliveries. Not to mention the one year delayed commissioning of the Roald Amundsen at Hurtigruten. .

 

 

 

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