Tipping has to be a voluntary matter

Tipping has to be a voluntary matter

According to the District Court of Koblenz, the tour operator must not automatically debit the generally customary tip from the passengers' on-board account during a cruise. With the decision, the action brought by the Federation of German Consumer Organizations against a tour operator was justified.

Change of ship for cruises - consumer rights

AIDA Cruises as is known, had problems with the takeover of those to be built in Japan AIDAprima. The Mitsubishi shipyard commissioned with the construction was unable to complete the new building within the agreed delivery date. For the second time, AIDA Cruises recently had to admit that the voyages cannot take place in the planned period.

Compulsory Service Fee - Advertising Versus Jurisprudence

April 13, 2013 - In German law, the Price indication regulation anchored. This useful construct says in Section § 1 Abs. 1 that end consumers Final prices are to be named, i.e. prices that are charged including sales tax and other price components. German courts would not have to deal with this issue if it were not repeatedly violated.

Compensation Claims - Cancellation of Cruises

The misfortune of Costa Concordia with its consequences, which cannot yet be conclusively assessed, raises the question of what rights consumers have in such cases.

Cruise - The Federal Court of Justice strengthens the rights of individual vacationers

We still remember the eruption of the Icelandic volcano Eyjafjallajökull in 2010. The Federal Court of Justice recently dealt with the consequences of the volcanic eruption.

Flight delay - missed cruise

The Brandenburg consumer center recently pointed out the above facts. On the occasion of the strike of the cabin crew at Lufthansa, the legal situation should be reminded once again.

Change of route on a cruise - no loss of value

Now and then you experience that one of the destination ports is not called during a cruise. The Rostock District Court had to deal with such a matter.

Missing luggage

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

In the present case, the luggage handed over to the organizers' agents at the airport did not make it to the cruise ship in Genoa. They were only able to dispose of their luggage again five days later.

Pirate Danger

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

Pirate attacks in the Gulf of Aden on cruise ships are conceivable. A couple had booked a three-week cruise from Durban to Genoa. After embarkation, the travelers were informed that there would be route changes due to possible pirate attacks. As a precaution, three planned destinations were not called. As an alternative, an additional five-hour stay in Sharm El Sheik was inserted.

Fall in heavy seas

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

The LG Bremen had to decide on the following situation and to speak right:

A ship's guest had fallen so badly in the bathroom of his cabin in heavy seas that he could no longer take part in shore excursions. He also needed long-term pain therapy. He then sued the tour operator for damages.

When does the travel cancellation insurance not have to pay?

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

A couple had planned a cruise from Genoa. During the bus trip to the cruise port in Genoa, which is included in the tour price, the plaintiff suffered a heart attack. The couple asked the travel cancellation insurance company to reimburse the travel price.

Luxury cabin guests must accept sounds

We have seen it personally before. It was with great pleasure that we boarded our cruise ship and took possession of our cabin. What we found corresponded to the descriptions of the shipping company and gave hope for two nice, quiet weeks in the Caribbean.

Cruise ship does not call at port

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

The LG Bremen has decided under Ref .: 1 O 1335/01 that vacationers are not automatically entitled to a reduction in the travel price if a cruise ship cannot meet all the planned stops of the cruise due to adverse conditions.

Cruise ship docks in the container port

Who hasn't seen this before? Everything is right! The ship fits. The cabin fully meets our expectations. The food is amazing. The fellow travelers are very annoying. We feel we deserve it all. And then one morning we wake up in a godforsaken container port; B. in Antwerp on

 

 

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