When does the travel cancellation insurance not have to pay?

ARAG experts have collected and presented legal tips for cruises from the judgments available. We quote from this:

A couple had planned a cruise from Genoa. During the bus trip to the cruise port in Genoa, which is included in the tour price, the plaintiff suffered a heart attack. The couple asked the travel cancellation insurance company to reimburse the travel price.

The LG Munich has decided under ref .: 25 O 15162/03 that the travel cancellation insurance can no longer be used once the trip has been started. In the present case, the first travel service booked was at least partially used. After that, reimbursement of the travel price can only be claimed through travel cancellation insurance.

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